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Big Air is now part of the Peter Levi family

Big Air Heating, Cooling and Plumbing has joined the Peter Levi family, effective October 1st. It's the same crew and the same commitment to doing the job right, only now with more resources, faster response times, and a wider range of home services.

The same standard of care, with more resources than ever

As part of the transition, Big Air customers in the the Concord, Novato, Vacaville and surrounding East Bay cities will now receive service through Peter Levi. That means access to a larger team of technicians, faster response times, and more availability during the week and on weekends, all under the same standard of work you've come to expect.

Peter Levi has been Northern California's trusted name in plumbing, heating, cooling, and drains for over 30 years, rated 4.8 stars across more than 2,500 Google reviews, and now brings that same standard, plus a wider range of services, to Big Air's customers.

It also means your technician can now handle a lot more than heating and cooling. Peter Levi brings a full range of home services to the East Bay, including whole-home repipes, water treatment, and sewer & drain / trenchless service, alongside the HVAC and indoor air quality work Big Air was already known for.

What isn’t changing:

Same technicians

The people who've been in your home keep serving your account.

Same service area

Coverage across the East Bay continues as-is, and will likely expand.

Frequently Asked Questions

It means the same team and the same commitment to quality work, only better. You'll have access to a larger group of technicians, faster response times, and more availability during the week and on weekends. It's the standard of care you already trust, with more resources behind it.
Yes, going forward, your invoices, paperwork, and confirmations will show Peter Levi. The account, pricing, and payment method behind them stay exactly the same.
Yes. Any warranties on products or services you've already purchased through Big Air will continue to be honored by the Peter Levi team.
Any appointment already scheduled with Big Air will be honored exactly as booked, same technician, same time, no need to reschedule or call to confirm.
Yes. The same technicians continue serving your account, now with a larger bench of support behind them for scheduling and response time.
Yes, after October 1st, all technicians will appear in Peter Levi uniforms. Vehicles will be gradually rewrapped in Peter Levi branding over time.
Your coverage in the the Concord, Novato, Vacaville and surrounding East Bay cities continues as-is under Peter Levi, with no expected interruption in service. Response times should improve, with more availability on weekends.
Yes. Beyond heating and cooling, your technician can now help with plumbing, whole-home repipes, water treatment, and sewer & drain / trenchless service. None of Big Air's existing services are going away, this is purely additive.
Our team is ready to walk through anything with you. Call (628)-259-9374.

Your Big Air Beyond membership is getting an upgrade.

If you are currently a Big Air Beyond member, you are getting an upgrade.

Starting October 1st, your membership converts to Peter Levi's Total Home Care Service Membership, at your current rate, with no action required on your end.

What's staying the same for members:

  • Grandfathered pricing. Your current rate carries over. No re-enrollment, no surprise increase.
  • No billing changes. Your invoicing and payment method stay exactly as they are today.

New perks include:

One complimentary sewer & drain inspection every year.

Priority service across an expanded service area.

Exclusive savings on repairs and system replacements.

Membership FAQs

No. Existing maintenance plans and service agreements transfer automatically at your current, grandfathered rate. Any warranties on products or services you've already purchased will continue to be honored by the Peter Levi team.
No action is needed. Your Big Air contract is assumed by Peter Levi and converted automatically. Your service history and records transfer as well, so your technician will have full context on your home.

Welcome to the Peter Levi Family

We're honored to keep caring for your home. If you have questions about your account, a membership plan, or an upcoming appointment, we’re here to help.

© Big Air 2026
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